staff@suzyshelpinghands.com
(614) 560-5448
Meet the Team
Suzy Smith
Owner
Suzy was raised as an army brat, and with her extensive retail and customer service background, she leads a team that is focused on all aspects of logistics related to downsizing, moving and transitioning the Senior and Baby Boomer market. From beginning to end they leave no stone unturned. The company’s mission – the customer is #1
Robby Smith
Liquidation / Tech Manager
Robby runs the liquidation and clear-out side of SHH. He also handles most of the technology and electronic moving needs of our clients, from home theaters to computers. He can walk through almost any tech related issue. He also excels in many other parts of SHH. A wearer of many hats.
Mark McPheters
Foreman / Manager
Mark McPheters provides moving, liquidation, and handyman services. Mark oversees all logistical details of relocations, liquidations, and clear-outs for the company, and he also specializes in handyman work and various other logistical aspects.
Colleen Krupp
Organizing and Relocation Manager
Prior to joining Suzy’s Helping Hands I spent 25 years in Senior Living where I developed a deep passion for helping seniors and their families. As a project manager for Suzy’s Helping Hands I ensure a smooth and stress free process for each client from start to finish. I work closely with clients to create floor plans that make the most sense in their new space. I oversee every detail of the move including packing, unpacking, organizing and decorating. My goal is to make each transition seamless and to help every client feel comfortable and at home in their new surroundings.
Susan Wilkins
Organizing and Relocation Manager
With a background of 15 years in occupational therapy, Susan can create a safe and functional space for all stages of life. Her compassion for people and passion for organization and decoration will ensure your new home is what you dreamed of and more.
Kellie Ali
Assistant Organizing & Relocation Manager
Kellie’s attention to detail makes her a great organizer and packer. She assists the project managers on both large and small jobs.
Lori Conners
Assistant Organizing & Relocation Manager
Lori serves as an assistant organizer, dedicated to helping clients achieve organized, functional spaces. She supports the Project Managers by sorting belongings, implementing efficient storage solutions, and providing empathetic guidance throughout life transitions.
Laura Moss
Assistant Organizing & Relocation Manager
Laura brings over 30 years of customer service experience to Suzy’s Helping Hands, where she is dedicated to supporting clients with compassion, creativity and care. Known for her ability to solve problems with a positive outlook, Laura thrives on building meaningful connections and ensuring every interaction leaves people feeling understood.
Walt Townsend
Moving Manager
Our most experienced move manager. Walt can expertly pack a truck for safe delivery to any location. When it comes to packing valuable items, and large scale moves, Walt is the man for the job.
Sean Smith
Assistant Moving Manager
Sean works on all moves for our company. These include liquidations, furniture moves and the packing of trucks with our client’s goods -making sure to take extra care of the cargo every step of the way.
Jan Carmean
Office Manager/Administrative Assistant
Jan has 30+ years of financial planning, reporting and bookkeeping. She supports Suzy in her day-to-day activities of running the business.as well as maintaining the finances/invoicing/payroll for SHH. Jan is very detail oriented and organized.
Ready to Start Your Stress-Free Move?
Let’s talk about your needs. Schedule a complimentary, no-obligation consultation today.