Suzy’s Story

It’s Like Moving a Mountain.
I Can Help with That.

The story of Suzy’s Helping Hands isn’t just about moving boxes; it’s about moving lives forward with courage, compassion, and faith.

A New Chapter, Written from the Heart

Every story has a beginning, and mine started with a profound reinvention. After a long career in retail and a debilitating divorce, I found myself with just $80 in my pocket and two teenagers facing a world that had changed dramatically. I knew I couldn’t go back to a corporate life, so I started cleaning and staging homes, doing whatever it took to move forward.

During this time, I also cared for a 92-year-old woman with dementia. It was a preemptive movement for what was to come. In caring for her, I learned not just how to organize a home for a senior’s needs but how to connect with a soul going through one of life’s most challenging transitions. It was a lesson in patience, empathy, and the profound power of a helping hand.

“When you ask the Lord what you need… I got exactly what I asked for. It was amazing how He paved the way.”

An Unexpected Calling

In 2008, amidst a national crisis, I received a call that would change everything. Someone asked if I could help move a judge and his wife into Friendship Village of Dublin. I said yes, and with that, I walked in and essentially invented the job. I organized their closets, managed the move, and discovered a passion for helping seniors navigate the overwhelming process of relocation.

I was one of the first companies in Columbus to start this broad-scale of relocating from beginning to end. I had to learn as I went, drawing on my retail background of spotting trends and my life experience as an Army brat who understood the art of relocating. I got a coach, developed my process, and soon, my second job came—a testament to the growing need for this unique, heartfelt service.

A Philosophy of Heart

This work is about so much more than logistics. It’s about being “heart warriors.” We walk into homes filled with memories, and sometimes, with sorrow—dementia, hoarding, divorce, or loss. Every door opens to a unique human story. Our job is to carry those stories with compassion.

I’ll never forget being told a client was very difficult. When I met her, she was frail, lying in a hospital bed. I looked down at her, and all I felt was an eternal, synchronous love. I realized then that our journey is to help souls cross from one stage of life to the next, preserving their dignity, their history, and who they are at their core

“The journey that we are on, it’s not who’s who… it’s helping their soul go through this, like a little creek, and you have to help them on the other side to get them prepared for their next steps in life.”

Let My Story Be Part of Yours.

If you’re facing a transition, you don’t have to do it alone. Let’s talk about how we can help.

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